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Frequently
Asked Questions
Need more help? Feel free to contact us.
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Are you launched?We have an anticipated launch date of March 2024!
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Does Devrio cost money?Devrio is always free for property owners. Share a 3D scan of your project with your friends, family, social groups - or get connected to our to our network of home professionals. Home professionals pay per inbound project request. Contact us to learn more.
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Can I trust the home professionals you refer me to?Always. We verify trade licenses, certificates of insurance, and review ratings on Google and the BBB. These are locally owned businesses.
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Does my device work with Devrio?Devro requires an Apple device with LiDAR. These include: iPhone 12-15 Pro & Pro Max iPad Pros 2020 and later How to tell if you have LiDAR? Look closely at the rear camera arrays on these devices and you'll see a little black dot near the camera lenses, about the same size as the flash. Don't have a LiDAR device? Join our waitlist for Android and more.
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What type of spaces can I scan?Interior and exterior. The only limitation is that you can't scan items taller than 18 feet (assuming you're standing at ground level). So full building exteriors, tall ceilings, trees, etc. won't be fully captured. Other than that you can scan rooms, lawns, piles of junk, tree stumps, driveways, and more! Check out our full list of services here.
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Is scanning easy?Yes! It's as simple as taking a video. Press the record button and watch a 3D model render in real time. You're able to see what you've captured and what you haven't.
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I'm having trouble loading parts of the app. What should I do?Make sure that your device is updated to the latest version of IOS. Also, make sure you have updated to the most recent version of Devrio. To ensure you stay up to date, got to settings and allow for automatic updates.
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